Q3 2009
The Next Generation Of ACI's Automated Case Management Solution
Perception vs. Reality
ACI On Demand
Executive Bios
A Look at First Quarter Results
X9.24 Encryption Key Bundling
Open Standards Middle Office
Integration–All Sources–All Destinations
Enterprise Banker
User Group Update
Join the ACI Worldwide Forum
Upcoming Events
Customer Support Guide
Survery Button
Transactions Staff
Editor: Tim Thompson
Contributors: Ann Adams, Mike Amick, Ted Bechtold, Michele Cowan, Garry Crowell, Jonathan Eber, Rob Haake, Tom Houghton, Jim Jeter
Writer: Bridget Rohan
Art Director: Kathy Troia
Special thanks to Jillian Chase, Andrew Cox, Ann Cunningham, Kay Hughes and Christine Moore.
Transactions is a quarterly publication from ACI Worldwide about solutions that are used around the world to manage electronic payments. Editorial correspondence should be directed to Tim Thompson at mbox-am-marketing@aciworldwide.com or 402.390.7600.
Questions or comments are welcome.
© 2009 ACI Worldwide, Inc. All rights reserved. All ACI Worldwide products mentioned in this issue are trademarks or registered trademarks of ACI Worldwide, Inc. Other companies' products mentioned are trademarks, service marks or registered trademarks of their respective companies.
Executive Bios
Louis A. Blatt, Ph.D
Chief Product Officer
Louis is chief product officer at ACI. He is responsible for the evolution and market success of ACI's strategy and resulting product line. He is focused on extending ACI's global leadership in the payments market by delivering a unified solution to maximize the total economic benefit for our customers.
Prior to ACI, Louis led teams to deliver world class software products at CA and Peregrine Systems. He started his career in research and development at Wang Laboratories, directed the development of next generation network based applications for AT&T, and was a partner at Anderson Worldwide.
Louis received a doctorate and masters degree from Boston University. He taught the first course ever offered on human factors in computers and has written many journal articles and book chapters on the subject. Louis has also attended executive management training at Harvard Business School.
J. Ronald Totaro
Chief Operating Officer
Ron joined ACI in March of 2008 and is responsible for strategic planning, sales operations and global products. Prior to joining ACI, he was vice president and general manager of global credit scoring solutions at Fair Isaac Corporation. Ron was vice president of interactive marketing and media at AOL Time Warner from 2000 to 2002 and previously held management positions at Andersen Consulting LLP, GE Capital Corporation and American Express TRS Company.
He holds an undergraduate degree from the State University of New York and an MBA from the Ross School of Business at the University of Michigan.