ACI's Next Generation of Automated Case Management Solution

Improving flexibility in managing complex cross-channel fraud and AML cases.

Perception vs. Reality

Meeting the demand of BASE24-eps™ migration has been a consistent theme of customers for the past few years. But is it a real or perceived issue?

ACI On Demand

Organizations have learned that IT outsourcing reduces costs, improves efficiencies and allows organizations to focus on their core competencies.

Executive Bios

< Louis A. Blatt, Ph.D. - Louis is chief product officer at ACI. He is responsible for the evolution and market success of ACI's strategy and resulting product line.

< J. Ronald Totaro - Ron joined ACI in March of 2008 and is responsible for strategic planning, sales operations and global products.

A Look at First Quarter Results

ACI reaffirms its annual guidance on sales, revenue and operating income.

X9.24 Encryption Key Bundling

How familiar are you with encryption key bundling? What are your plans to address this next level of security?

Open Standards Middle Office Integration-All Sources-All Destinations

MTS-eps v1.0 - Global payment processing and risk management. more>

MTS v4.0 - Features and benefits of the new release. more>

Enterprise Banker

Version 7.5 New features and modules for the industry-leading online banking system.

User Group Update

ACI is committed to supporting its worldwide network of independent user groups and customer communities. These forums enable customers to share knowledge, experiences and expertise with each other and with ACI.

Join the ACI Worldwide Forum

ACI offers an online forum for customers to exchange information and opinions on industry issues.

Upcoming Events

Customer Support Guide

Editor: Tim Thompson

Contributors: Ann Adams, Mike Amick, Ted Bechtold, Michele Cowan, Garry Crowell, Jonathan Eber, Rob Haake, Tom Houghton, Jim Jeter

Writer: Bridget Rohan

Art Director: Kathy Troia

Special thanks to Jillian Chase, Andrew Cox, Ann Cunningham, Kay Hughes and Christine Moore.

Transactions is a quarterly publication from ACI Worldwide about solutions that are used around the world to manage electronic payments. Editorial correspondence should be directed to Tim Thompson at mbox-am-marketing@aciworldwide.com or 402.390.7600.

Questions or comments are welcome.

© 2009 ACI Worldwide, Inc. All rights reserved. All ACI Worldwide products mentioned in this issue are trademarks or registered trademarks of ACI Worldwide, Inc. Other companies' products mentioned are trademarks, service marks or registered trademarks of their respective companies.